Do you have questions? We have answers.

Here you'll find the most important information about purchasing watches, our processes, shipping, payment, and security. If you don't see the answer to your question, please feel free to contact us directly.

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How can I be sure that your watches are genuine?

All our watches are tested for authenticity. Each watch is carefully inspected for authenticity, functionality, and condition by our experienced watchmaker before sale. This guarantees the highest quality and safety for our customers.

Do I get a warranty on my watch?

Yes. We offer a 12-month dealer warranty on every watch. New watches also come with the manufacturer's warranty.

Can I view the watches before purchasing them?

Of course! Visit our store or schedule an appointment for a personalized consultation.

Do you also ship abroad?

Yes, we ship worldwide. Shipping is insured and tracked.

How long does shipping take?

Shipping within Germany usually takes 1–3 business days. Internationally, depending on the destination country, it takes 3–7 business days.

Can I insure my watch after purchase?

We strongly recommend insuring your luxury watch. Upon request, we will be happy to put you in touch with specialized insurance companies.

How are your watches protected during shipping?

All watches are packaged in special shock-resistant material and shipped exclusively via insured shipping providers. This ensures optimal protection for your watch during transport.

Do you also offer maintenance or overhauls?

Yes, we provide service, maintenance, and overhauls for many brands. Our watchmaking workshop uses state-of-the-art technology and genuine spare parts to preserve the long-term value of your watch.

What happens to the information I provide when making a purchase?

Data protection is very important to us. Your personal information will be used exclusively for the purchase process and will never be shared with unauthorized third parties.

Which brands do you offer?

We specialize in the world's most prestigious luxury watch brands: Rolex, Audemars Piguet, Cartier, Patek Philippe, and Richard Mille. We always carry these brands in our range.

Can I buy other brands through you?

Yes! Upon request, we are happy to source models from other luxury brands on behalf of our customers. Just contact us – we will use our network to find your dream watch.

Why do you only carry these five brands?

Rolex, Audemars Piguet, Cartier, Patek Philippe, and Richard Mille are synonymous worldwide with the highest levels of watchmaking craftsmanship, lasting value, and timeless design. We strive to offer our customers only the best and therefore focus on these icons of haute horlogerie.

Are your watches available immediately?

Many models are available immediately and can be shipped or picked up from us. For rare or custom requests, we're happy to clarify the current delivery time.

Our customer testimonials

Learn how we combine discreet service with the highest level of customer satisfaction.